My Files went missing HELP!!!!

[Legion78]

something happend when i turned on the computer all the files were gone except for some , The my documents was empty and the only thing in it is my data sources inside it nothing , my start doesnt have run search or anything on it all it says file recovery and when i do file recovery i dont know what program to use for this file
name of file:-2QLBhnJDgngLj1r i dont know which program to use

 

[Eeyore]

Do you let any other people use your computer?

 

[Caz00]

use system restore: start --> all programs --> desk accessories --> system tools --> system restore.

chose the option that says that u want to restore the pc to an earlyer state, then click a date on the callender.

after that, the pc restarts and u get a message it has worked or failed. in both cases, go search ur pc for virusses with a good antivirus program. when the restore didnt work use recuva to recover the files: http://www.piriform.com/recuva

 

[Eeyore]

Yeah im sorry but Im not that technical...

 

[Caz00]

lol, its pretty simple

 

[Legion78]

Tried that but didnt work cazoo because my start didnt have anything like run or search is there another way to recover files but i have this thing that says file recovery but when i run it. it says which file would u like to open the file with and it says -2Q blah blah srry cat remember cus im not at my computer am using iphone.

 

[Caz00]

when te pc boots up, u need to press f8 like a madman. then u will get the boot options for windows. chose safemode (without network). the pc will boot up in dummy-modus with only the basic software loaded. try to find system resore there. if that has the same problem, ask for the next step

 

[Legion78]

wait where can i find desk accesories i cant find it at start

 

[Caz00]

i translated it wrong, srry the folder is just called accesories

 

[Legion78]

oh ok but my start is not but to normal theres no search or run only all programs in it

 

[Caz00]

then search in all programs